About Us
Yorleva is an online retail brand operated by Jilin Tongyi Trading Co., Ltd. Through our website, https://yorleva.com, we aim to provide a convenient shopping experience supported by clear product information, straightforward purchasing procedures, and accessible customer assistance.
Welcome to Yorleva
At Yorleva, we believe that shopping online should be simple and transparent.
We understand that customers want to know what they are purchasing, how their orders will be delivered, and where they can turn if they need assistance.
Our approach is centered on making these important details easy to find and understand.
Our Approach to Online Shopping
We aim to help customers make informed purchasing decisions by presenting relevant product descriptions, order information, and applicable shopping policies.
From browsing products to completing checkout, we want customers to have access to the information they need.
Product availability, applicable charges, and available delivery options are presented through the shopping experience.
Customer Service Matters
We recognize that good service extends beyond completing a purchase.
Questions can arise before an order is placed, while a shipment is on its way, or after a product has been delivered.
Our customer support channels are available to assist with product inquiries, order information, shipping questions, and eligible return or refund requests.
We aim to communicate clearly and handle customer concerns fairly.
Clear Policies and Reliable Communication
We believe that customers should be able to review important purchasing conditions before placing an order.
For this reason, our website provides dedicated policies covering shipping, returns, refunds, privacy, and terms of service.
These policies explain the processes customers can expect and the options available when assistance is needed.
Connect With Yorleva
We welcome questions and feedback from our customers.
If you would like more information about an item, need assistance with an order, or have a question about shopping with Yorleva, please contact our support team.
Business Information
Operating Company: Jilin Tongyi Trading Co., Ltd.
Unified Social Credit Code (USCC): 91220100MAKQ1CDU3J
Company Address: Room 407, Building 9, Tianyi · Jiayuan 1953, East of West Huancheng Road, Changchun Automotive Industry Development Zone
Support Email: service@yorleva.com
Contact Phone: +86 15472465324
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
Website: https://yorleva.com
Thank you for visiting Yorleva. We appreciate the opportunity to serve you and look forward to making your shopping experience a positive one.